Boldli
A new name and identity lives up to the legacy and forward vision of this nonprofit that brings exceptional into the everyday for young people with diverse abilities.
Everyday Exceptional
Boldli - Exceptional Youth Services is a Detroit-based nonprofit that has served young people with diverse special needs therapy, learning and social activities since 1920. Originally founded by the Sigma Gamma Association in response to the effects of polio and tuberculosis on children, the organization evolved its services and its name over the decades. Known as the Detroit Institute for Children since the 1970s, they had expanded far beyond those boundaries. They were ready for an identity and name that embraced its bold history of innovation and optimism, and that reflects the individuality and opportunity that each young person brings every day.
Strategy
This organization was working with nearly 4,000 young people throughout Metro Detroit and across the state—but you’d never know it. As Detroit Institute for Children, they’d long ago become an entity that was highly respected and known for their well-established expertise. Yet over the years they largely disappeared from public view, relying on word-of-mouth to connect with new families, schools and community partners. A wide and often confusing array of services and programs created real impact for young people and families, but often operated in silos with seemingly no common threads. Our discovery interviews and a team insights workshop found their collective driving force: their forward-thinking commitment for each young person to have exceptional moments in their every day, and to enjoy everyday experiences as their exceptional selves.
A bold new name for a century of innovation:
Once we knew their core “why”, and had a clear sense of their personality rooted in the inclusive, reliable and undaunted “Everyman” archetype, their need for a new name became even more crucial. It was time to shed outdated language and approaches, and to honor their 100+ years of innovation with a name that was as bold and unique as their work. One that represented their ever-growing community of young people and their families, educators, neighbors and community partners.
The name Boldli emerged early in our process, and proved its inspiration and resilience through several rounds of review. Its unique spelling sets the example for embracing differences, and also a reminder to find the fun in it all. Their descriptor “Exceptional Youth Services”, which most often accompanies the brandmark, identifies their key clients and grounds the organization in its decades of professional expertise.
- Before
- After
Verbal Identity
Strong Pillars
Much of Boldli’s verbal identity emerged alongside their new name and clear compelling brand idea of “Everyday Exceptional”. Our team shaped three brand pillars to uphold this brand idea. Designed from their strong beliefs, they further define what is important in their approach and what inspired stories they can tell.
Brand Idea
Everyday Exceptional
Brand Pillars
- Meeting people where they are
- Expanding opportunities to learn and grow
- Bringing skilled expertise and shared experiences
Words Matter
A dynamic component of Boldli’s verbal identity is their vocabulary. This living document helps exchange outdated and limiting words—which in their realm can be particularly “othering” and limiting—for those that are more inclusive, human-centered and strength-based. “Diverse abilities”, for example, recognizes that each of us brings a unique combination of skills and challenges with us, some visible and others not. Using key vocabulary lets clients know they are seen and welcomed, and also sets the example for others in the community to do the same.
- young people
- caregivers
- diverse abilities
- under-resourced
- Boldli
Visual Identity
A brandmark that thrives as its exceptional self
The brandmark needed to be confidently individual and also welcomingly inclusive. Their unique script “b” reflects the individual journeys people take. Along with the name’s unique spelling, this new brandmark seamlessly includes the “b” and the “i”, and together with the other letters they create a solid, welcoming and optimistic space. When the brandmark is paired with the descriptor, together they convey engaging expertise—a bold introduction to new and returning audiences.
Visual elements tell a story
Boldli’s visual elements are clean, confident and dynamic. The script “b” of the brandmark can stand on its own as a whole or abstracted design element. However you see it, you instantly know it belongs to Boldli. A simple palette of bold purple and calming teal help reinforce clear communications and inspiring storytelling. The pair brings together a sense of professionalism with an inclusive sense of belonging.
The “journey path” line that forms the brandmark’s “b” is an active and engaged line that can interact with photos, travel along a page, and can even communicate without words. This design tool helps guide people through information and express emotions.
Putting the brand into action
Our BasedOn team worked closely with Boldli leadership and public relations firm VVK to put their rollout plan into place. We developed an Ambassador Training workshop for 20 staff and board members to learn more about the brand and what it means to them. We also provided quick guide books to help as they each begin sharing Boldli with others. Their launch included a newly designed and written website, and added branded merch for their annual summer event. With VVK they developed an introduction video and media outreach. Boldli had all the tools they needed to confidently and joyfully announce their new name and launch the brand.
Committed to making every day exceptional.
“Working with BasedOn on the rebranding of Detroit Institute for Children was a fantastic experience. They respected our history while creating a brand that sets the stage for a bright future. BasedOn’s collaborative approach made the entire process smooth and inspiring.” Heather Martinez CEO, Boldli
Summary
Boldli is a confident and engaging new expression of this organization’s 100+ year commitment to the region’s young people—honoring their legacy of serving the diverse needs of children and their families regardless of ability to pay, and treating the whole child and not just their challenges. With a new forward-looking brand framework that comes to life through visual and language elements, Boldli now has an actively engaged presence that will reach countless more supporters, families, and young people who deserve exceptional experiences in their everyday.